How to Clear a Xerox color Copier DC250 vs. 550/C60 vs. DCP700 vs C75/J75 Error Code

August 13, 2022

Fault Code Clearance Codes for the various Families
DC250 vs. 550/C60 vs. DCP700 vs C75/J75 - Fault Code Clearance from Diagnostics

Technical Specifications

Fault Reset - NVM CODES

for various Families:

Different families use different fault reset NVM settings. In each case if you have the fault codes happening, you need to reset the appropriate NVM setting back to “0” (it will show a 3 or 4 etc when you read it)

Also note that some models use a “3” as the first digit in the fault codes, where most of the machines use a “0” as the first digit (So 010-319 has the same meaning as 310-319).

Fault Code Description

Must Reset to “0”

For: DC240/250, DC-242/252/260, WC-7655/7665/7675, WC-7755/7765/7775

For:

550/560/570 C60/C70:

For:

DCP700/700i (*770 ONLY)

For:

C75/J75NVM value:

Fuser Heat Control Problem (010-319 / 310-319)
Reset to 0 : 744-351 / 744-351 / 744-361 / (*744-507) / 745-092 & 765-531

Fuser Overheat (010-320 310-320)
Reset to 0 : 744-350 / 745-416 / 744-360 / (*744-506) / 745-092 & 765-531

Fuser Failure (010-324 / 310-324)
Reset to 0 : 744-352 / 744-352 / 744-352 / 744-092 & 765-531

IBT Belt Home Sensing Problem (042-326 / 342-326)
Reset to 0 : 741-105 / 741-119 / 741-106 / 741-132

Toner Dispense Problem (Yellow) (093-314 / 393-314)
Reset to 0 : 762-312 / 762-368 / 762-312 / 762-316

Toner Dispense Problem (Magenta) (093-315 / 393-315)
Reset to 0 : 762-313 / 762-369 / 762-313 / 762-317

Toner Dispense Problem (Cyan) (093-316 / 393-316)
reset : 762-314 / 762-370 / 762-314 / 762-318

Toner Dispense Problem (Black) (093-317 / 393-317)
reset : 762-315 / 762-371 / 762-315 / 762-319